Terms and Conditions
Welcome to CHASHNI MOMENTS! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with any transaction.
Age Restriction
You must be over 18 years old to register and place orders on our website. By creating an account, you confirm that you meet this age requirement and have the legal capacity to enter into a contract.
Registration Information
When registering on our website, you agree to provide true, accurate, and complete information about yourself. This includes your name, contact details, and billing information. It is your responsibility to promptly inform us of any changes to your details to ensure smooth communication and delivery processes.
Account Security
You are responsible for maintaining the security and confidentiality of your account password. You agree not to share your login credentials with anyone else. In case of any security breach or unauthorized access to your account, please notify us immediately.
Product Orders
After placing an order, you will receive an acknowledgment email confirming the details of your purchase. This email will include the price, delivery information, and a summary of the items ordered. Please review this information carefully and inform us of any discrepancies within 24 hours of receiving the email.
Website Modifications
We strive to provide a seamless online shopping experience. However, we reserve the right to modify or withdraw the website, in whole or in part, at our discretion, without prior notice. We shall not be liable to you or any third party for any such modifications or withdrawals.
Pricing and Delivery Charges
Product prices and delivery charges are subject to change without prior notice. The prices displayed on the website at the time of your order will be honored for that specific transaction.
Delivery Terms
We aim to deliver your bakery products promptly and efficiently. Please check our delivery schedule on the website for the specific days and time slots available for delivery in your area. Orders must be placed within the specified time frames to ensure next-day delivery.
Order Cancellation
Once your order is placed, you may only cancel it before the cut-off time specified for your location. After this time, cancellations may not be possible due to our fast-paced processing and delivery system.
Special Offers and Promotions
From time to time, we may run special offers and promotions. These offers are subject to specific terms and conditions, which will be clearly stated on our website. Please review these terms before taking advantage of any promotional deals.
Delivery Schedule
Our delivery service operates on specific days and times. Please check our website for the most up-to-date delivery schedule.
Goods Replacement and Refunds
We take pride in the quality of our bakery products. In the rare event that you receive defective or damaged items, please contact us via our website within 48 hours of delivery. We may arrange for a replacement or issue a refund at our discretion.
Uncontrollable Circumstances
While we make every effort to deliver your orders on time, there may be unforeseen circumstances beyond our control that could cause delays or failures in delivery. We shall not be liable for any losses, damages, or inconvenience arising from such events.
Intellectual Property Rights
All intellectual property rights, including but not limited to trademarks, logos, designs, and content, belong to us or our licensors. You are not permitted to use, reproduce, or distribute any of these materials without our explicit permission.
Dispute Resolution
In the event of any dispute arising from these Terms and Conditions or your use of our website, both parties agree to attempt to resolve the matter amicably. If an agreement cannot be reached, the dispute shall be governed by English law and subject to the exclusive jurisdiction of the English courts.
Prohibited Use
Our website and services must not be used for any unlawful or unauthorized purpose. You agree not to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances while using our platform.
Accuracy of Information
While we strive to provide accurate and up-to-date information on our website, we do not guarantee its completeness or timeliness. The material provided on our site is for general information purposes only and should not be relied upon as the sole basis for making decisions.
Modifications to the Website and Prices
We may, at our sole discretion, make changes to the website, product offerings, or prices without prior notice. Any changes will be effective immediately upon posting on the website.
Third-Party Links
Our website may include links to third-party websites for your convenience. However, we do not endorse, control, or have any responsibility for the content, products, or services provided by these external websites.
User Comments and Submissions
We welcome your comments and feedback about our products and services. By submitting any content to us, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, modify, and distribute such content in any medium.
Privacy Policy
Your privacy is important to us. We handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your data.
Limitation of Liability
We make every effort to provide a seamless online shopping experience. However, we do not guarantee that our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of our website and products is at your sole risk.
Indemnification
You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, or expenses arising from your breach of these Terms and Conditions or any violation of the law.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at any time. The most current version will be posted on our website. Your continued use of our website after any modifications indicate your acceptance of the revised Terms and Conditions.
By using our website and purchasing our bakery products, you acknowledge and agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or make any purchases.
